Terms of Service
Effective Date: August 11, 2026
Business Identity
Customer-facing brand: IslaConnect
Legal operator: Focused Real Estate Development, LLC d/b/a IslaConnect
Business address:
2121 Market Street, Suite 610
Galveston, Texas 77550
United States
Governing Law State of Texas.
Venue: State or federal courts located in Galveston County, Texas, except where applicable law requires otherwise.
Acceptance of Terms
By accessing or using the IslaConnect website, submitting a form, scheduling or purchasing a service, creating an account, or using the Services, you acknowledge that you have read and agree to these Terms and the Privacy Policy.
If you are acting for a business or other organization, you represent that you have authority to accept these Terms on its behalf. If you do not agree to these Terms, do not use the Services.
Scope
These Terms govern the IslaConnect website, forms, calendars, chat, payment pages, client portals, Business Navigation Session, advisory services, and related communications.
Future SaaS subscriptions, implementation engagements, managed services, AI services, premium applications, variable usage, and other continuing services may also be governed by a separate order form, service agreement, subscription agreement, or product-specific terms presented before purchase or activation. If product-specific terms conflict with these general Terms, the product-specific terms control for that service.
Business Navigation Session
The Business Navigation Session is:
a one-time, 60-minute advisory service;
priced at $597 unless a different written price is offered;
separate from any SaaS subscription;
intended to help the customer understand business needs, priorities, systems, or potential next steps;
not a promise that IslaConnect will accept later implementation work; and
not legal, tax, accounting, investment, lending, or licensed professional advice unless separately stated in writing.
Booking and Payment
Payment is required before the session is confirmed. The purchaser must provide accurate contact and scheduling information.
Rescheduling, Cancellation, and No-Shows
A customer may request one reschedule by providing at least 24 hours’ notice before the scheduled start time.
Rescheduling is subject to availability.
Cancellations made less than 24 hours before the session and customer no-shows are nonrefundable.
If IslaConnect cancels the session, the customer may choose a reasonable rescheduled time or receive a refund of the session payment.
IslaConnect may make reasonable exceptions in documented emergencies.
Exceptions are not guaranteed and are evaluated case-by-case.
Customer Responsibilities
Customers must:
provide accurate and lawful information;
attend scheduled services on time;
maintain the confidentiality of account credentials;
use the Services only for lawful business purposes;
obtain necessary permission and consent before uploading contacts, personal data, content, or communications;
comply with messaging, email, privacy, intellectual-property, consumer, and other applicable laws;
avoid uploading malicious code or interfering with the Services; and
review and approve business content, configurations, communications, and automation before production use where approval is requested.
Intellectual Property
IslaConnect retains ownership of its pre-existing materials, methods, templates, documentation, designs, processes, and general know-how. Customers retain ownership of materials they lawfully provide.
Deliverable ownership or licensing for a paid implementation may be defined in its separate order form or service agreement.
Customer Content
The customer grants IslaConnect and its authorized service providers a limited right to host, process, transmit, reproduce, and use customer-provided content only as reasonably necessary to provide, secure, maintain, and support the contracted Services, comply with law, and follow the customer’s lawful instructions.
Third-Party Services
The Services may depend on third-party hosting, communications, scheduling, payment, analytics, artificial-intelligence, integration, and service-delivery providers. IslaConnect does not control every third-party service and is not responsible for outages or changes outside its reasonable control, but will use reasonable efforts to support affected customers.
AI-Assisted Features
AI-generated or AI-assisted content may be incomplete, inaccurate, or unsuitable for a particular purpose. Customers must review material decisions and outputs before relying on or publishing them. AI output is not legal, tax, financial, medical, or other licensed professional advice.
No Guarantee
IslaConnect does not guarantee:
revenue, leads, conversions, rankings, savings, financing, approvals, investment outcomes, or business results;
uninterrupted or error-free technology; or
continued availability of every third-party feature.
Services are provided as tools, guidance, and infrastructure—not guaranteed outcomes.
Disclaimers and Limitation of Liability
To the maximum extent permitted by applicable Texas law, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
To the maximum extent permitted by applicable law, IslaConnect will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or business interruption, arising out of or related to the Services, even if advised of the possibility of such damages.
Some limitations may not apply where prohibited by law, and nothing in these Terms excludes liability that cannot legally be excluded.
Privacy and Communications
Communication consent and privacy practices are governed by the Privacy Policy and the consent language presented when information is collected.
Suspension and Termination
IslaConnect may suspend or terminate access to the Services for unlawful use, security risks, nonpayment, material breach, abuse, or conduct that threatens IslaConnect, its providers, customers, or systems.
Final SaaS cancellation, renewal, downgrade, refund, data-export, and post-termination rules are not established in these general Terms and will appear in the applicable SaaS order form or subscription agreement before activation.
Changes
IslaConnect may update these Terms prospectively by posting a revised effective date. Material changes do not retroactively alter already purchased services unless legally required or agreed in writing.
Contact
Focused Real Estate Development, LLC d/b/a IslaConnect
2121 Market Street, Suite 610
Galveston, Texas 77550
[email protected]
409-255-0283